An inevitable transition for a lot of Salesforce Admins is the switch to a consulting career. Why is this inevitable you might be asking? Well I am generalising a bit, however, a consulting career is an extremely rewarding one that a lot of Admins aspire to reach one day. I took a similar path after landing one of my first Salesforce jobs as a Salesforce Admin and then eventually making the transition after a couple of years of experience.
In a nutshell, a Salesforce consultancy will help businesses implement Salesforce for the first time, at first a business will usually not have someone with the skills required to implement. So a consultancy will help them initially and then transition to an internal Administrator once the system is up and running. Working at a consultancy usually results in higher compensation due to the technical and business skills required, and it is often more demanding, but a lot more rewarding. Consultants often have to work on extremely large projects, or juggle working with multiple businesses, each with different business models and using different Salesforce products.
In a previous series hosted by myself and Matt Wade, we talked through our own experience moving from Administrator positions, over to the life of a consultant. In this series, we talk through the benefits, the skills needed, a glimpse into our days of work, and of course how the partner ecosystem works alongside Salesforce. Enjoy!
In this post, Matt talks through some of the key skills you need to become a Salesforce Consultant. While you don’t necessarily need to be a master of these skills to become a consultant, you need to be confident that you can upskill fast. A lot of consultancies will take on Admins under the assumptions that they have been using some of these skills in their current position to improve their Salesforce Org.
Becoming a Consultant and learning the skills mentioned in the previous post, all can be done in your current position as a Salesforce Admin. If you start acting in a more consultative manner and treating your current company like a customer, you will be able to practise some of the skills you need to master.
The need for Salesforce partners in the ecosystem is an interesting one. The majority of projects are not implemented by Salesforce themselves, but by a network of partners. It’s a good idea to learn about this ecosystem as this may affect where you choose to move to.
Learn what it’s like to be a Salesforce Consultant and what the day consists of.
Learn what it’s like to be a Salesforce Pre-sales consultant and what the day consists of.
Salesforce Partners are all scored which goes towards their tier. The different tiers depend on the projects you can get from Salesforce and the benefits your receive. It’s a good idea to understand this, as this will be a key KPI your new employer weill want you to work towards.
The typer of partner you join will affect the type of projects you are on, it’s important to understand this so you know what to look our for when you join a partner. If you want to work on enterprise projects, then joining a registered or silver partner will probably be no good.
Our final post in the series concluded with 6 questions from readers of the series. Check out their questions and our answers here!